Terms of Service

1. Our Services

Cyber Couple Services provides residential and technology-related services, including installation, maintenance, troubleshooting, consultation, and other services agreed upon with our customers.

The availability, scope, scheduling, and pricing of services may vary depending on the project and will be communicated to the customer before work is performed when applicable.

2. Service Requests and Estimates

Customers may request services directly through our website, by phone, through third-party platforms such as Thumbtack, or through other communication methods we make available.

Any estimate or preliminary pricing provided before evaluating the complete scope of work may be subject to change if additional work, materials, site conditions, or other requirements are discovered.

3. Thumbtack and Third-Party Platforms

Cyber Couple Services may integrate with third-party platforms, including Thumbtack, to receive and manage customer inquiries, leads, service requests, and related information.

Use of Thumbtack and other third-party platforms is also subject to the respective platform's own terms, policies, and conditions.

Cyber Couple Services is responsible for its own services and business operations and does not control the operation or availability of third-party platforms.

4. Customer Responsibilities

Customers are responsible for providing accurate information about their requested services and any conditions that may affect the work.

Customers must provide reasonable and safe access to the property, equipment, or areas necessary to perform agreed-upon services.

5. Pricing and Payment

Pricing may depend on the scope of work, required materials, project complexity, site conditions, and other factors.

Payment terms will be communicated to the customer as part of the applicable service agreement, estimate, invoice, or other communication.

6. Scheduling and Cancellations

Appointments are subject to availability. Scheduling may be affected by weather, material availability, project conditions, emergencies, or other circumstances beyond our reasonable control.

Customers should notify us as soon as possible if an appointment needs to be changed or canceled.

7. Website and Online Services

Our website and online systems are provided for informational and business purposes.

We make reasonable efforts to maintain accurate and available online services but do not guarantee that our website, integrations, or other electronic services will always be uninterrupted or error-free.

8. Acceptable Use

Users may not misuse our website or online services, attempt unauthorized access to our systems, interfere with their operation, or use them for unlawful or fraudulent purposes.

9. Privacy

Our collection and use of personal information is described in our Privacy Policy.

Information received through third-party services such as Thumbtack will be handled in accordance with our Privacy Policy and applicable requirements.

10. Intellectual Property

Unless otherwise stated, content created and published by Cyber Couple Services on our website, including text, graphics, branding, and other original materials, belongs to Cyber Couple Services or is used with appropriate authorization.

11. Disclaimer and Limitation of Liability

To the extent permitted by applicable law, Cyber Couple Services is not responsible for indirect, incidental, or consequential damages resulting from the use or inability to use our website or online services.

Nothing in these Terms is intended to exclude or limit rights or obligations that cannot legally be excluded or limited.

12. Changes to These Terms

We may update these Terms periodically to reflect changes in our services, technology, business practices, or legal requirements.

Updated Terms will be posted on this page with a revised effective date.

13. Governing Law

These Terms are governed by the applicable laws of the State of Georgia and the United States, without regard to conflict-of-law principles.

14. Contact Us

If you have questions regarding these Terms of Service, please contact:

Cyber Couple Services

Email: cybercouple777@gmail.com

Website: www.cybercoupleservices.com